Refund Policy

1. Free 18-Day Trial

Every new account starts with a free 18-day trial. You can create your digital office, add services, and receive enquiries at no cost. You will not be charged your subscription amount during the trial, and you can cancel at any time during the trial with nothing owed.

2. The Mandate Verification Charge (₹2–₹5)

When you add a payment method to activate a subscription, Razorpay and your payment provider charge a small, fully refundable verification amount (₹2 to ₹5 depending on whether UPI Autopay or Card Standing Instructions are used) to verify the account and set up the recurring payment mandate. This is a standard industry practice used to confirm your payment method is valid and to prevent fraud — it is not a subscription fee. The verification charge is automatically reversed/credited back to your original payment method by Razorpay, typically within 5–7 business days, and is separate from your monthly subscription charge.

3. Monthly Subscription Charges

Once your trial ends (or immediately, if you choose to subscribe before the trial ends), your subscription renews automatically every month at your plan's listed price via the Razorpay mandate you authorized. Monthly subscription charges are non-refundable once processed, except as described in Section 4 below. If you cancel, your subscription remains active until the end of the current billing period, after which it will not renew — you keep full access until then.

4. When a Refund Applies

We will issue a full or partial refund for a monthly charge if:

• You were charged due to a verified billing error or duplicate charge on our end
• A technical issue on our platform prevented you from using the Service for a significant portion of the billing period, and our support team was unable to resolve it
• You were charged after a cancellation that we failed to process correctly

Refund requests must be raised within 7 days of the charge via our Contact page or WhatsApp at +91 93224 47360, with the transaction details. We review each request and, if approved, process the refund to your original payment method via Razorpay within 7–10 business days. We do not offer refunds for change of mind, non-usage of the Service during an active billing period, or dissatisfaction with results (e.g., number of leads received), since lead volume depends on your own marketing, QR code placement, and business factors outside our control.

5. How to Cancel

You can cancel your subscription at any time from Dashboard → Subscription. Cancellation takes effect at the end of the current billing period — there is no cancellation fee, and no partial-month charge is applied.

6. Contact

For refund requests or billing questions, reach us via our Contact page, WhatsApp at +91 93224 47360, or email leadavirat@gmail.com.